Select a question below to view the answer. If you do not see your question, please email us under the contact page and we will be sure to get back to you!
- Does Cattaneo Bros. jerky contain preservatives?
- Does Cattaneo Bros. Beef Jerky contain sugar?
- What is the best way to store my jerky?
- How long does it take to receive an order?
- Is the Cattaneo Bros. Web Store secure?
- Will information I provide for an order be kept confidential?
- Why is the jerky dry sometimes and not so dry other times?
- Do you ship to Europe or Canada?
- Who is Pozo Pete?
- How can I pay for my order?
- What is your top selling flavor?
- I have a question on nutrition. Is there someone I can contact?
- I have a specific food allergy. How can I find out more information on the ingredients in Cattaneo Bros. products?
- I have a flavor idea for beef jerky. Is there someone at Cattaneo Bros. who might be interested?
- Do you have a cookbook for your sausage?
- Do you provide plant tours?
- Where is Cattaneo Bros. Jerky made?
- Is Cattaneo Bros. Jerky a healthy snack?
- Why should I eat Cattaneo Bros. Jerky instead of other snacks like chips, candy, crackers and popcorn?
- Is your jerky gluten free?
Does Cattaneo Bros. jerky contain preservatives?
Cattaneo Bros. Turkey Jerky contains NO preservatives. We add Sodium Nitrite to our Beef Jerky to inhibit the growth of bacterial spores that cause botulism, a deadly food-borne illness. Nitrites act as an antimicrobial to prevent the growth of molds, yeasts and bacteria and are used in the production of most processed food in the U.S. food supply for public safety. None of Cattaneo Bros. products contain MSG (monosodium glutamate).
Does Cattaneo Bros. Beef Jerky contain sugar?
Original, Peppered, Mesquite and Extra-Hot flavors of Cattaneo Bros. Beef Jerky do NOT contain sugar. Our Teriyaki flavor has a little bit of sugar to make it sweet. See nutritional information for details.
What is the best way to store my jerky?
For those of you who don’t devour your jerky in one sitting, we recommend you store it in airtight containers in a cool, dry place. Once you open a bag of Cattaneo Bros. jerky keep it in a Tupperware container or Ziploc bag and store it in the refrigerator. Make sure the bag is closed tightly. If you don’t plan on eating your jerky right away be sure to keep the bag sealed in its packaging and store it in the refrigerator or freezer. Freezing is the best long-term storage method for jerky. Freezing jerky will not affect its taste.
How long does it take to receive an order?
Most orders ship within 48 hours of placement. Since we strive to provide the freshest products to our customers, occasionally demand outpaces our supply and your order may not ship for 3-5 days. Once an order ships it may take 1 to 5 days to reach your doorstep. For more information see our Order Information page.
Is the Cattaneo Bros. Web Store secure?
Yes. This site has security measures in place to protect your personal information when placing an order online. Our software uses a 1024 bit SSL model to encrypt the credit card details within the browser on the buyer's PC.
Will information I provide for an order be kept confidential?
Yes. We do not share any personal information with any third parties. We use personal information only for maintaining our customer database.
Why is the jerky dry sometimes and not so dry other times?
Each batch of Cattaneo Bros. jerky is handmade so each batch is unique. We make our jerky the old-fashioned way with almost no preservatives in real smokehouses. And even things like the weather in San Luis Obispo have a great affect on our jerky. Each batch is tested for safety.
Do you ship to Europe or Canada?
No. At this time we only ship to U.S. States and Territories, and APO/FPO addresses. Our Jerky fans in Europe and Canada have their friends and family order the jerky and ship it to them.
Who is Pozo Pete?
Pozo Pete is a sheriff that guarded the ranches of San Luis Obispo and Arroyo Grande from the outlaws that used to camp out in the outskirts of the county. In those times, a daily ration usually consisted of beans, hardtack and beef jerky. Pozo Pete carried the cowboy-cut style beef jerky in his saddlebag. These days Pozo Pete spends time telling tales of the old west and selling the “Best Jerky Handmade Out West.” You can read more about Pozo Pete’s adventures and legends.
How can I pay for my order?
Cattaneo Bros. accepts Visa, MasterCard and Discover for payment of online and phone orders. We also accept ATM cards with a VISA or MasterCard logo. We accept personal checks with mail orders.
What is your top selling flavor?
Original Thick-Cut Beef Jerky is our top selling flavor. We’ve been making it since 1947. Peppered Thick-Cut Beef Jerky is a close second. Honey Pineapple Turkey Jerky, Original Extra Thin-Cut and Original Cowboy-Cut are becoming more popular each day.
I have a question on nutrition. Is there someone I can contact?
You can find the nutrition facts for each of our products by clicking on the link "Nutrition Info" on the Product Details page. If you have any additional questions, you can email email@example.com or call 1-800-243-8537.
I have a specific food allergy. How can I find out more information on the ingredients in Cattaneo Bros. products?
Cattaneo Bros. products do not contain any ingredients, which are commonly known to cause food allergies. If you would like specific ingredient information because you have an uncommon food allergy, please email us at firstname.lastname@example.org or call 1-800-243-8537.
I have a flavor idea for beef jerky. Is there someone at Cattaneo Bros. who might be interested?
We are always interested in hearing from all of our valued customers. If you have a flavor idea for jerky email email@example.com.
Do you have a cookbook for your sausage?
We don’t have a cookbook, but we feature new recipes on our web site each month. Individual recipes are also available at our factory and are included in every sausage order we ship.
Do you provide plant tours?
We are not able to provide tours through our facility for food safety purposes, but you can still see our jerky makers in action when you visit our retail counter on weekdays at the factory in San Luis Obispo.
Where is Cattaneo Bros. Jerky made?
All of Cattaneo Bros. Jerky is made in our factory in San Luis Obispo, California.
Is Cattaneo Bros. Jerky a healthy snack?
Yes. Beef jerky is 97% fat free and turkey jerky is 98% fat free. Jerky gives you ZIP: zinc, iron and protein. These nutrients give your body the best kind of energy boost without sugar or carbohydrates.
Why should I eat Cattaneo Bros. Jerky instead of other snacks like chips, candy, crackers and popcorn?
Cattaneo Bros. Jerky is “real food.” Jerky is not an empty-calorie snack like chips, candy, crackers and popcorn. Jerky satisfies your salt craving but it is also high in protein and low in fat providing high nutritional value for your diet.
Is your jerky gluten free?
Original, Black Pepper, Hot Pepper, and Mesquite flavors are gluten free. Any jerky that contains soy, such as Teriyaki and all Turkey Jerky flavors, contain gluten.